Team Leader Operations - International BPO
- cresta kans
- 3 to 8 Yrs
- Mohali, Chandigarh
- 5 years ago
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Job Description
Job Description :
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent.
You should have Experience in International BPO AS TEAM LEADER .
Education : Graduation in any field.
Responsibilities
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members' feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities
Requirements
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus
Salary- 5.3 Lakh PA/-
Job Location : Mohali
Immediate Joining Required.
Call: Abhishek 9876012***
Email: cr*******s@gm**l.com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Team Leader Operations - International BPOContact Details:
Company: cresta kansLocation(s): Mohali, Chandigarh
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cresta kans
CrestaKans is a Job Consultancy Company Based out of MDC Sec 5email : crestakans@gmail.comÂ
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