Sr Principal Program Manager
- Cadence Design
- 10 to 12 Yrs
- Noida, Gurugram
- 5 years ago
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Job Description
Cadence is the leader in hardware emulation-acceleration technologies and products. Our emulation-acceleration system platform is the most advanced industry-leading configurable scalable system, generation after generation, used in labs and datacenters. Looking for an experienced customer facing program manager to manage our most complex and critical customer deployment activities. This position, based in San Jose, reports to the Hardware System Verification (HSV) BU Program Office, and works in a growing talented organization. The customer facing program manager is critical to our product deployment success and retention of our most highly regarded customer base. Responsible for the ownership of our top customers use and proliferation of HSV platforms and products, the Sr. Principal Program Manager will work across the sales, marketing, engineering and support teams to ensure customer use models, urgent issue resolution and needs are being met. Ensuring our key customers are supported properly across functional divisions (Field, support, engineering, marketing) and coordinated well across Cadence product lines is critical to the success of this position. Key responsibilities Ensure top customer critical issues are urgently resolved Drive regular internal cross-functional and customer based meetings to understand customer needs and platform usage plans, highlighting critical issues and on-going resourcing needs. Defining individual top customer high level goals from the HSV perspective and ensuring internal cross functional teams are coordinated and working toward these high level goals. Schedule / drive key technologist visits relevant to customer needs and BU / Platform direction Ownership of identified critical customer evaluations, in concert with sales, marketing, support and engineering. Develop evaluation / methodology integration plans, track and report progress regularly against milestones. Partner with Platform Program Managers to highlight and define critical enhancement needs in pre-RTM and post-RTM product releases. Partner with Early Adopter / Beta management to ensure success for identified customer adoption of new releases. Partner with key R&D leaders to inform and assess customer enhancement requests, as well as priority issue resolution (in concert with support team). Buffer R&D, as much as reasonable, from continual customer interactions. Anticipate, expose and address customer methodology and usage issues early. Guide cross-functional team in resolving conflicts and indecisions. Escalate when necessary. Travel: Up to 35% expected Qualifications Experience leading customer technical evaluations with highly complex systems. Demonstrated strong planning and project management skills in managing complex system customer usage. Ability to understand technical aspects of complex systems, guide cross-functional and detailed technical discussions during critical problem solving exercises, and keep the big picture of development and customer end goals in mind. Experience in advocating for customer features in an already proven SW/HW platform, taking care in understanding the effects of new features or defaults on existing user environments Possess critical thinking. Agility in dealing with fast changing customer requirements. Ability to distill relevant information for the right audience. Excellent customer management and leadership skills, especially in distributed team environments Energetic. Good communication, organization, analytical, presentation, and people skills. Proven ability to resolve conflict between a customer s expressed need and realities of technology, in a high stress environment. Partnering with customers for joint success. Experienced in senior customer management meetings, delivering difficult messages backed by technical reasoning. Ability to work with customers to find common ground in difficult and tense situations. Ability to distil low level technical information and create summary material for reporting to executive staff Proven track record in trusted cross-functional relationships with sales, marketing and engineering teams. Simulation, emulation and/or FPGA prototyping experience, with strong customer involvement highly desired. Microsoft Office and Microsoft Project expertise required Strong organization and multi-tasking skills required, ability to track and manage complex details 10+ years of relevant experience. Degree in Electrical Engineering or Computer Engineering We re doing work that matters. Help us solve what others can t.,
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Application Programming / Maintenance
Functional Area: Not Applicable
Role/Responsibilies: Sr Principal Program Manager
Contact Details:
Company Name: Cadence DesignLocation(s): Noida, Gurugram
Keyskills: management fpga c industry who reports prototyping engineering organization systems marketing integration direction jav
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