Executive housekeepers are in charge of overseeing and directing the cleaning activities for a business or hotel. The work schedules are prepared and planned in advance by the executive housekeeper, and the executive housekeeper handles customer service and complaints as well.
Cleaning materials and new items are also ordered by the executive housekeeper to ensure that their workers have the proper tools to perform their job duties. An executive housekeeper has to be aware of the schedules of others in order to time the cleaning of rooms with other departments. Additionally, the executive housekeeper informs workers about the procedures and policies that have to be followed while cleaning rooms.
The job requirements for an executive housekeeper position can vary depending on the employer. Previous work experience in housekeeping is frequently necessary. A high school diploma or a GED is recommended. Many employers prefer executive housekeepers with some managerial or business experience.