Hiring Fresher (Customer Care executive) @ Rookie Spot

Job Description

Dear Candidates,

Hope you are keeping good health.

We are hiring for our client based in Kolkata at Salt Lake. The hiring is for Flipkart Customer care profile at a Reputed BPO.

Please check the job description mentioned below and apply for the job if you are interested.
PLEASE READ THE JOB DESCRIPTION PROPERLY BEFORE YOU APPLY FOR THIS JOB.

Designation: Customer Care Executive
Industry Ecommerce Business
Process: Voice
It is a BPO/Call center job

Salary and Incentives

• Remuneration (Fresher) 14500 CTC (take home 11256)
• Remuneration (Experienced) 18100 CTC (take home 14256)

Working Days:

• 6 Days in a week with 1 rotational off (Sunday off not fixed)
• Shift 24*7, Any shift can be given to the candidates on a rotational basis.

Cabs:

• Only drop facility will be given to the candidates in odd hours only

Education:

• Graduates or undergraduate (both are eligible)
• Candidate has to present the educational documents before the offer letter is given to them.
• The candidate will have to show the original documents before the offer letter is given to them.

Experience:

• Fresher and experienced both are eligible.
• Experienced candidates must have all the experience documents.
• Minimum 1 year of experience is must avail the experienced candidate's salary mentioned here in this email.
• The Candidate must provide all the relevant documents justifying the experience.

Languages :

• Language Competency (Spoken) English, Hindi with any regional language, Bengali
• Language Competency (Written) English
• Good writing and verbal communication in English

Job Role :

The primary responsibilities of a Customer Service Executive would be :

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Notice Period :

The candidate must be ready for the immediate joining.
The Maximum Notice period of 7 days is acceptable.

For more information please connect with Ragini 767B397442, Kunal 991O839111, Jasleen 9311O92504
Or share your CV at 783694O644 through Whatsapp.
You can also share your cv at vi***********l@ro*******t.co.in
Write Flipkart Customer service in the subject line

THE INTERVIEW WILL HAPPEN AT THE COMPANY LOCATION (FACE TO FACE ONLY)

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