Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.
If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals get hired by places such as hotels, healthcare facilities, and educational institutions to make a positive impression on guests and keep operations flowing. Hours tend to be full-time, and most tasks are performed while sitting down. Schedules vary considerably based on when the facility is open and can include nights, weekends, and holidays.
A front office executive is responsible for conferring and coordinating with other departments. A front office executive is a person who works in a company's front office, overseeing a variety of tasks or managing staff. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.
Responsibilities
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files