10FA India

Prudential Global Services Pvt Ltd is a wholly owned subsidiary of Prudential Plc. Prudential, through businesses in Europe, Asia, and the United States, provides retail financial products, services and fund management options to customers. Established in 1848, today Prudential is a leading international financial services company with some 21 million customers, policyholders and unit holders and more than 27,000 employees worldwide. In UK, Prudential is a leading life and pensions provider having over seven million customers.

Prudential Plc's service centre in Mumbai (PPMS) - went live on 30 May 2003. Prior to the launch of our Mumbai centre, Prudential already has had business interests in India through two joint venture partnerships with the Industrial Credit and Investment Corporation of India Bank Limited (ICICI). Historically, Prudential has enjoyed a strong commercial presence in India.

PPMS has been set up to function as an integral part of Prudentials service operations- to enable support to the various financial products and services that are offered to customers. PPMS functions in the following areas: Customer Services, Risk Management, Knowledge Services, Human Resources, Information Technology and Finance. PPMS aims to replicate the same quality, productivity and cost-efficiency that have been largely responsible for the global success of Prudential. We are committed towards investing in people and help them bring out their best, which in turn helps us, provide excellent services to our customers and thereby superior financial returns.