Role overview Facilitate / Lead projects on Process Transformation and Operational Excellence using Six Sigma /Lean/Project Management methodologies Provides analytics support to Business Leaders both onshore and of...

To Barge, Snoop, and audit calls and to share feedback to CCE. Work on improvising the scripts used at various exit funnels.Working on Objection handling scripts and skills of CCE’s. Job ClassificationIndustry: Medical Serv...

Essential Functions/Core Responsibilities Report results of evaluations to appropriate Quality/Operations stakeholders on a weekly and monthly basis. Achieve departmental productivity requirements. Facili...

Designation : Quality AnalystCompany Name : Godigit General Insurance Pvt.LtdProcess : Inbound Customer Care.Exp : 2 to 5yrsCTC : Between 3.0 to 4.0LPA with variable 15 % of annual CTC.Working Hours : 9.5 hrs ( including 1 hr...

Job descriptionWe have casting calls for many upcoming new projects for few of our reputed clients for Movie, Web Series OTT please send your updated resume on hr@bollywoodisgood.com if you are having any of below skill set.S...

Job Specifications Officer / Sr. OfficerQualifications and Technical Competencies RequiredEducationGraduation (from any background depending on the domain)ExperienceExposure in Information Security, audit and Risk Management ...

Quality Analyst - should be from customer service BPOEducation: HSCExperience:Quality Analyst with min 6 months experience Shift Window: Day ShiftWeek off: 6 days workingIf Interested contact Me8097278776ppasi@peshr.comRequir...

You will assess current status against desired end state using relevant assessment practices You will Initiate process improvement and methodologies/ processes/ services/ measurements through the entire lifecycle based o...

Roles and Responsibilities Quality Coach (Sr. Executive)RoleAs a Quality Coach you will be responsible to maintain and improve quality of the services provided. We are in the business of finding people happiness and conseque...

Roles and Responsibilities Quality Coach (Sr. Executive)RoleAs a Quality Coach you will be responsible to maintain and improve quality of the services provided. We are in the business of finding people happiness and conseque...

: Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre associates who deal with our existing and potential customer. The QA will monitor inbound and outb...

Urgent Opening for Quality Analyst Position - Chennai Location.Min 1 year of Experience as QA (On papers) Qualification- Graduation (Mandate)Preferably Immediate joiners or candidates with 15 Days of Notice.Candidates who are...

Roles and Responsibilities Conduct random audits on a daily basis to ensure the quality standards and optimal accuracy of the Executives through monitoring the calls, chats for continual enhancement for the agent performanc...

About the role : Identify, analyze and interpret complex data sets to provide insight into key business drivers. Develop automation for on demand and self service reporting of customer experience data to emp...

Roles and Responsibilities Job descriptionIGT Solutions, hiring for Quality Analyst.Interested candidates are requested to please come down for face to face meeting as per details mentioned below may contact at varuna.arya@i...

Urgent Opening for QA for premium Voice Program (Work From Home)1. Minimum 1 year of work experience in a QA role for premium Voice Program.2. Graduate (from any educational field).3. Good Aptitude skills-reasoning, logic and...

Job Title/Designation: Hiring For QA with inbound experience (Customer Service)Full Time, PermanentHiring for Quality Analyst Inbound (Voice Process)Qualification HSC1) Has worked as a quality analyst with a...

Candidates should be team leader on paper from BFSI/Stock Broking Domain(1.5Yrs’)Domestic voice process exp from BPO is a must)Candidates should be well versed with team leader concept.Call or mail on 8451808259/ vaishnavi@...

Roles and ResponsibilitiesWork with the operations team to improve quality of the associates.Desired Candidate Profile :Graduation MandatoryMinimum 1 year experience as a QA for a Non-voice process(Email and Chat) is mandator...