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Fresher Email Support jobs | Virtual Chat Executive Jobs @ Mind Circus

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 Fresher Email Support jobs | Virtual Chat Executive Jobs

Job Description

Respond to customer queries in a timely and accurate way, via email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their issues are resolved
Gather customer feedback and share with our Producer, Sales and Marketing teams
Eligibility Criteria:
Candidate must be ready to work remotely
Should have desktop/laptop and good internet connectivity
Comfortable working in 24/7 shift (Include Night Shifts)
Virtual Customer Service Associates - Work from Home (Chat Process)

Employement Category:

Employement Type: Freshers
Industry: Advertising
Functional Area: Customer Service
Role Category: Fresher
Role/Responsibilies: Fresher Email Support jobs | Virtual Chat Executive Jobs

Contact Details:

Company: Mind Circus
Location(s): Pune

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Keyskills:   BPO Executive Bpo Backoffice BPO Hiring Bpo Non Voice Chat Suppor Cha Email International Non - Voice Freshers Undergraduates Graduate Fresher Graduates Fresher BPO

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₹ 140000 - 240000 IN

Mind Circus

Advids is an online animation & video studio based out of India & US that produces 'Animated Videos Content' for startups and leading brands in more than 70 countries. We are a global collective of researchers, script writers, producers, directors, Illustrators, animators, designers, copywrite...