Walk-in @ INFOSYS BPM- Hiring for Senior Technology Support Executive- Pune
Interview Details:
Interview Date: 2-May-2019(Thursday)
Interview timings: 10AM to 2PM
Interview venue Details:
Venue Infosys BPM Limited
45-B Wing, Kapila Towers, Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,
Pune 411001
Contact Person:Neha
Referred by: Roshni
Eligibility Criteria:
Qualification: Any Graduate
Experience: 1 to 4 Years of Experience
Shifts: 24*7 Shifts/Rotational Shifts
Work Location: Pune
Domain: Voice Process
Designation: Senior Technology Support Executive
JOB DESCRIPTION
-Knowledge of ITIL Framework
Excellent communication skills
- Service Request and Incident Management
- Ticketing tool Service Now
- Good Communication skills
- Basic Technical troubleshooting including Desktop, Outlook, MS Office suite, Networking, etc
- Good analytical skills
- Problem solving
- ITIL Certified
- Knowledge of Excel
- Previous experience in Voice based technical support
- MFA (Multi-Factor Authentication)
- Office 365
The candidate should carry below mentioned documents in Original:
Thanks & Regards,
Roshni
Talent Acquisition | INFY HR
Keyskills: troubleshooting l1 executive itil framework tech process l1 engineer l1 support it helpdesk ticketing technical voice process technical process desktop suppor
Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...