Gold Loan Sales | Iifl | Banking Sales Exp
- Iifl Gold Loan
- 1 - 6 years
- Noida, Gurugram
- 4 years ago
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Job Description
IIFL hiring for Customer Care Executives and Gold Appraiser for Gold Loan Segment
Location- Gurgaon
Roles and Responsibilities
Role: Customer Care Executive
Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.
Verify customers KYC & complete online registration.
Provide after sales service to existing customers and obtain references from them to increase
customer base.
Provide good customer service experience while pledging / releasing /interest payment
transactions.
Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing
customers for generating renewal & referral business.
Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
catchment areas and generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure customer callings as per CRM leads and update in system.
Ensure strong follow up for interest collections to keep NPAs in control .
Desired Candidate Profile :
Candidates with minimum 6 Months of experience from Gold Loan background or from Banking space with Sales experience will be given preference for this role.
Role : Gold Appraiser
To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
Ensure to call customers as per CRM leads and update in the system.
Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
Drive cross-sell of other financial products to existing customers.
Ensure strong follow up for interest collections to keep NPAs in control.
Desired Candidate Profile :
Candidates with minimum 1 Year of experience from Gold Loan background or from Banking space with Sales experience will only be preferred for this role.
Interested candidates may share resumes on ko*********a@ii*l.com
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Sales, Retail, Business Development,
Role Category: Corporate Sales
Role: Corporate Sales
Employement Type: Walk-ins
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: India Infoline LimitedAddress: IIFL Center Kamala City, MUMBAI, Maharashtra, India
Location(s): Noida, Gurugram
Keyskills: Cross Selling Loan Sales Marketing Customer Service Lead Generation Customer Care Gold Loan After Sales Service Banking Sales CRM
Iifl Gold Loan
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...
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