Mega walk-in for the role of Domain Expert-
- Genpact
- 0 to 4 Yrs
- Delhi, NCR
- 7 years ago
- Email to a friend
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Job Description
About Genpact
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us
Mega walk-in drive for the role ofDomain Expert- Medical Underwriter/ Summarize
Responsibilities:
- New Hire Training
- Readiness of new hire class logistics, documentation
- Timely & effective pre- process & process trainings
- Feedback & coaching
- Knowledge Management
- Ensure100% adherence to SOPs/Update trackers, update dissemination, error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments
- Adherence to Genpact training common minimum practices
- Daily touch points with process trainers, SME to effectively drive knowledge management and people development practices
- Managed trainings single handedly
- Drive Process improvements
- Maintain key records like working files, email for reference and audit purpose
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Ensure that turnaround time and quality of the work meets Company service standards
- Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls
- Manage own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose
- Should be able to handle basic day to day requirements of excel
Qualifications:
- Graduate in medical stream- BHMS, BAMS, BUMS, BPT, BDS, B Pharma, M Pharma
Essential skills:
- 4-5 years of work experience preferred in Medical Summarization/ Underwriting in Life or Health Insurance
- Experience in Group Disability Insurance Underwriting /Employee benefit/ Workers Compensation/ Individual disability Insurance or/and Insurance qualification/certifications will be an added advantage
- Preferred-prior Transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer
- In depth knowledge of the process at least 1 year in similar process
- Strong Communication skills (Both written & verbal)
- Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Job Location:Delhi/NCR
Shift timings:US
Interview Venue:
Bareilly
ICA Centre Bareilly,3rd Floor, 154 Civil lines, Opposite DM Residence, Station Road Above HDFC Bank Bareilly UP -243001
Contact & Timing:
Arpit Sharma 9917937***/8707487***
ar**********5@ge****t.com
12th April, Timing: 11am 2PM
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Back Office OperationsFunctional Area: Not ApplicableRole/Responsibilies: Mega walk-in for the role of Domain Expert-Contact Details:
Company Name: GenpactLocation(s): Delhi, NCR
Keyskills: underwriting insurance accounts finance accountin
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Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...
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