Product Advisor- Market Development - Kolkata @ People Interactive

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Product Advisor- Market Development - Kolkata

People Interactive
1 - 3 years
Kolkata
4 years ago
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Job Description

Working with and supporting the Center Manager and marketing team to generate a continuous flow of enquiries and walk-ins and converting them into premium memberships at the Centre

1. Handling telephonic and walk-in enquiries at the centre

2. Making outbound calls to Shaadi.com members / other enquiry database and offering them matchmaking

solutions

3.Following the defined sales process to convert Enquiries into members

4. Recording all the details of the enquiries in the specified format and entering them into system

5. Getting all the statutory ID and qualification proofs from the premium members and storing it safely

6. Making required number of calls for following up with Enquiries which are not converted

7. Updating the details of follow-up in the system

8. Meeting Sales and conversion Targets

9. Appearing for periodic evaluations

10. Maintaining various reports related to Sales and Accounts 11. In case call needs to be escalated, noting details and forwarding it to the seniors

12. Interfacing with walk-in customers, explaining to them features of Shaadi.com/Centre and converting them to

Premium Membership

13.

Maintaining all documentation that pertains to the above responsibilities

14. Coordinating with the service team to smoothly handover converted members.

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Walk-ins

Education

Under Graduation: Other Graduate
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: People Interactive (I) Pvt Ltd.
Location(s): Kolkata
Website: http://careers.shaadi.com

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Keyskills: telemarketing calling telesales calling outbound calling

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₹ 1,50,000 - 2,00,000 P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

People Interactive

Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...

Product Advisor- Market Development - Kolkata @ People Interactive

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