Windows Engineer - L1
- Netmagic It Services
- 1 to 3 Yrs
- Mumbai
- 4 years ago
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Job Description
Dear Candidate,
We're Hiring for Windows Engineer - L1
Roles & Responsibilities :
Will support the customer over email as well as phone.
Will be responsible for the uptime of the various client projects being managed / monitored.
Will report to the team Manager.
Will make sure that the tickets raised per shift are closed in the required time limits and if not escalated as per the escalation matrix defined.
Need to make sure that issues are handled in right time frames as per the SLA / commitments.
Monitoring & Management of Backup Application Support Mail applications.
Monitoring the Servers,Network Devices and Links
Monitoring tools which are used BMC and Nagios.
Self-driven and motivated to achieve success
Good communication and inter-personal skills.
Competitive Salary with Perks for right candidate with overall Organization career growth.
Passionate for growth.
Network / System / Operating System / Database Knowledge would be good but Not mandate.
Good Command(Read / Write / Speak) on English is Mandate
Import and export mails into Mailbox and PST.
Delegating Rights to a Mailbox and Groups.
Hiding a Mailbox from the Address Book.
Adding an SMTP Address for a mailbox.
Reseeding a clustered databases.
Enabling and disabling features such as POP, IMAP, OWA and Active Sync.
Monitoring Mail queue.
Creating transport rules and policies.
Troubleshooting outlook connectivity issues.
Event Log analysis.
Windows security patching on all servers including Exchange 2010.
Belong to onsite Project team, Japanese PM and Indian PM is managing Proje
Usually work in customer s premise
Proceed to conduct internal process under PM
Support system integration about components, CCTV and PA system etc
Continuous report to Management by proper format
Regards,
Team HR
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Windows Engineer - L1
Contact Details:
Company: Netmagic It ServicesLocation(s): Mumbai
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Netmagic It Services
NETMAGIC IT SERVICES PRIVATE Limited Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered i...
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