Order Booking and Execution of Orders in to the System and arranging for dispatches of orders as per Lead time.
Managing the customer Schedules and Forecasting future sales based upon previous supplies and Material Requirement Planning raising enquiries for quotation and accordingly preparing quotation also maintain order book consistently.
Co-coordinating with customer on timely basis and meeting their additional requirements.
Internal Co-ordination with Purchases Department and Finance Department for smooth execution of orders.
Preparation of 8-D Reports for Sales returns and arranging for materials as required.
Validating the customer potential based upon the new projects and coordinating with them to foresee smooth running of process.
Ideas on implementation of SLA and fixing TAT for each task to be completed accordingly.
RCA Study for failures in process for missing deliveries on time and taking precautions to avoid such errors and escalating for material planning
Employement Category:
Employement Type: Full timeFunctional Area: Customer ServiceRole Category: Team LeaderRole/Responsibilies: Team Lead/AM Role Order to Cash