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Front Office Executive / Receptionist @ Sri Guru Harkrishan

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 Front Office Executive / Receptionist

Job Description

Appointment, admission and discharge of patients: Billing, generate invoices, maintain daily scrolls, provide Cash/ Credit/ Corporate billing and discount information to customers
Registration: Complete the registration process in a timely and accurate manner

Cashiering: Submit deposited cash/ cheque/drafts/credit slips to finance. Hold Responsibility for short cash, fake currency and opening and closing of shift in absence of cashier.

MIS: Maintain and generate process related data as and when required by the HOD

TPA: Provide a seamless and trouble free experience in getting cashless treatment. Follow up with various TPAs/corporates about status of payment. Update patients and doctors about status of authorization

Provide patients with information regarding advised investigations and procedures.

Assist and direct patients who have come in for health check ups
Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis
Interface with Lab and other diagnostic areas for patients investigation reports
Uphold basic standards of cleanliness of work place area as well as self-grooming, and demonstrate use of standard phrases and telephone etiquette during all points of customer interface
Possess comprehensive knowledge of all HIS applications, all instructional manuals and operating procedures applicable to the job profile
Effectively utilize all communication systems
To provide excellent service to patients and attendants
Complete any other ad-hoc task assigned by the concerned superior
Maintain proper communication with superiors

Perks and Benefits

Best in the industry

Job Classification

Industry: Medical, Healthcare, Hospitals
Functional Area: Executive Assistant, Front Office, Data Entry,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Sri Guru Harkrishan Sahib C Eye Hospital Trust
Location(s): Ludhiana

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Keyskills:   FRONT OFFICE EXECUTIVE / RECEPTIONIST

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Sri Guru Harkrishan

Sri Guru Harkrishan Sahib Charitable Eye Hospital is established in the year 1995 and is developed in multiple phases. The Super-Specialty hospital is 128 beded with all specilaities and 24hrs facilities available for indoor patient, which includes private, semi-private, general ward, ICU and emerge...

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