Cyber Security Services Manager @ JKH Global Solutions

Essential Functions
Security Management
Develop technical requirements, designs, standards and guidelines for security around enterprise applications
Work on key enterprise initiatives to improve productivity, mitigate risks and optimize cost savings
Lead design workshops, assessments, and planning sessions for projects affecting or related to security
Review and approve functional and technical designs
Lead and monitors end-to-end technical implementation, including hardware installation, environment setup, production certification, software deployment, integration development, data management, and vendor technical activities.
Assess impact of functional requirements on existing applications.
Review operational change requests to ensure adherence to architecture standards.
Work with provider and Cyber Security Architect to maintain architecture design artifacts.
Collaborate with key stakeholders on technical solutions and mediate compromises.
Facilitate and accelerate decision process, gather requirements, and resolve pain points and challenges knowing relevant industry trends.
Provide a peer review of others work and provides feedback in accordance with architecture standards.
Work with vendors to implement new capabilities.
Support internal and external audits.
Support risk assessments and reviews
Support the incident response process and coordination with stakeholders
Identity & Access Management
Define overarching strategies and roadmaps for identity and access management
Review and approve protocols for activities such as onboarding and offboarding, and user provisioning and deprovisioning
Conduct audits and threat and risk level assessments as it relates to IAM
Identify potential risks and work with vendors to delivery appropriate solutions
Identify and evaluate opportunities for training and awareness materials to educate users on security policies and practices.
Operations Management
Manages outcomes of a service provider, including overseeing daily activities, resourcing and deliverables.
Diagnoses complex security issues and provides resolutions to reduce the risk.
Manages various process improvement projects to increase operational efficiency.
Acts with broad authority when necessary to resolve emergencies.
Reviews operational changes for security impact and approves changes
Ability to work afterhours and weekends for critical incident escalations
Partner with cyber security lead from service provider to ensure services are being delivered effectively, and in a timely manner. Serve as an escalation point for issues / concerns related to service delivery
Core Competencies
Future Focused
Thinks from the Future
Makes fact-based decisions is not swayed by contrary opinions or perceptions
Is continually curious and open to new ideas
Enables an environment that embraces creativity and innovation
Trust & Team work
Listens First
Takes the time to listen for understanding and asks questions to clarify
Uses communication skills that enhance teamwork (listens, is open, is honest, timely, and direct)
Encourages others to listen using active listening skills
Talks Straight
Communicates directly, honestly, respectfully and in a timely manner to resolve conflict
Uses simple language that is clear and to the point
Is able to clearly define reality, even if it is controversial
Aligns
Practices accountability and collaboration to move the conversation forward
Openly shares information
Demonstrates Boundaryless Behavior
Actively participates and openly shares with others is transparent
Works well with other departments, functions, regions and cultures
Open to learning from others and values views different from own views
Transformational Leadership
Works with Velocity
Prioritizes workload; focuses on completion and is organized
Anticipates next steps and works towards them
Achieves Business Results
Focuses on the Customer
Promotes a customer-focused culture and continuously strives to deliver value to the customer
Works with customers (internal and external) to understand and meet their needs
Commits
Keeps a promise, trust or pledge to do something now or in the future
Actions and behaviors align with the goals of the organization
Is fully engaged
Demonstrates Agility
Makes smart decisions quickly
Receives feedback and adjust behavior
Effectively works and communicates in a matrix environment
Qualifications
Minimum Qualifications:
Bachelors degree in Computer Science, MIS or related degree
At least 5-7 years of relevant work experience in the Cyber Security
Working knowledge of active directory structures
Previous experience in a managed service environment is required
Demonstrated knowledge and experience in full systems development life-cycle, and enterprise architecture frameworks
Troubleshoot, analyze, and resolve Security related problems
Ability to handle multiple projects simultaneously
Solid analytical skills for complex problem solving.
Ability to effectively manage and communicate within a matrix environment
Proficient in Microsoft Office and Outlook
Excellent interpersonal skills with exceptional influencing and written communication skills
Working knowledge of infrastructure
Ability to articulate technical topics to non-technical audiences
Preferred Qualifications:
Previous experience in an ITIL or managed services environment
Basic knowledge of IAM standards such as OAuth/OpenID, SAML, SCIM, and LDAP
Security related Certifications like CISA,CISM, GSEC. CRSIC and CEH.
Understanding of audit processes, procedures, external compliance standards/regulations and IT internal control frameworks / structures