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Executive - Technical Support - Mumbai @ Adecco India

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 Executive - Technical Support - Mumbai

Job Description

1.Understanding Operating Systems like Windows 7,8,10 and MacOS.

2.Troubleshooting Network and Internet Issues.

3.Fixing Software and Drivers on Systems.

4.Understanding of Settings and Control Panel Options.

5.Fixing Issues in Device Manager and External Devices.

6.Understanding Latest Privacy Settings and Access Control in Devices.

7.Setting Up System using Remote Desktop Connections like AnyDesk,TeamViewer, etc.

8.Excellent oral communication skills with a passion to resolve customerqueries successfully and quickly.

9.Adept at technology to troubleshoot and ensure smooth online classexperience.

10.Active listening skills, patience and detail obsession to maintain call logs.

  • Identify and resolve technical issues promptly and successfully (TAT 10 minutes). Answer technical and service questions about the product.

Required Skills:

IT Systems and Trouble Shooting

  • Graduate in Computer Science/IT or strong passion for devise and softwaretech debugging
  • Min. 1-3 years relevant experience

Job Classification

Industry: Education, Teaching, Training
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: decco India Private Limited
Location(s): Mumbai
Website: http://adecco.com

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Keyskills:   Communication Skills IT hardware & Network / Trouble Shooting Networking Technical Support Network Troubleshooting Teamviewer Windows Access Control Mac Os Remote Desktop Operating Systems

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Adecco India

About AdeccoAdecco Group - Annual Report 2010 - Key figures*One of the Fortune 500 Companies, current Rank being 391. [CNN]*In India 1, 00,000 Consultants, & has 80 offices.*Overall World 7, 00,000 Employees.*Covers 75 countries & 5 continents around the world with more than 5,500 offices.*Huge netw...