Technical Support Executive-Mumbai - Mumbai
- WOW Softech
- 1 - 5 years
- Mumbai
- 6 years ago
- Email to a friend
- Report this job
Job Description
Dear Candidates,have a job opening for Technical Support executive with one online education company based in Mumbai
have day and night shift role
interested and experienced candidates can post resume on pr**********a@wo****s.biz
Job Summary- Recruit & train teachers at scale in delivering an excellent online classroom experience.
Responsibilities and Duties
Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
Understanding Operating Systems like Windows 7,8,10 and MacOS.
Troubleshooting Network and Internet Issues for Clients.
Fixing Software and Drivers on Client Systems.
Understanding of Settings and Control Panel Options.
Fixing Issues in Device Manager and External Devices.
Understanding Latest Privacy Settings and Access Control in Devices
Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
Adept at technology to troubleshoot and ensure smooth online class experience.
Active listening skills, patience and detail obsession to maintain call logs.
Qualifications :
A bachelor's degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging
Min. 1-3 years relevant experience OR Fresher Can Also APPLY
Salary: 20k /month to 25k/month In-hand (Plus performance incentive up to 12k /month)
Work Hours: 10 a.m. - 7 p.m. (Monday-Saturday)
Responsibilities and Duties
Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
Understanding Operating Systems like Windows 7,8,10 and MacOS.
Troubleshooting Network and Internet Issues for Clients.
Fixing Software and Drivers on Client Systems.
Understanding of Settings and Control Panel Options.
Fixing Issues in Device Manager and External Devices.
Understanding Latest Privacy Settings and Access Control in Devices
Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
Adept at technology to troubleshoot and ensure smooth online class experience.
Active listening skills, patience and detail obsession to maintain call logs.
Qualifications :
A bachelor's degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging
Min. 1-3 years relevant experience OR Fresher Can Also APPLY
Salary: 20k /month to 25k/month In-hand (Plus performance incentive up to 12k /month)
Work Hours: 10 a.m. - 7 p.m. (Monday-Saturday)
Job Classification
Industry: Education, Teaching, TrainingFunctional Area: IT Hardware, Technical Support, Telecom Engineering, Role Category: Technical SupportRole: Technical SupportEmployement Type: FreshersEducation
Under Graduation: B.Tech/B.E. in Any Specialization, B.Sc in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not RequiredContact Details:
Company: Wow Jobs Lc ( Wow Softech Pvt. Ltd)Location(s): Mumbai+ View Contact
Keyskills: Technical Support
Fraud Alert to job seekers!
₹ 1,75,000 - 3,25,000 P.A
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in