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Freshers - Tech Support Engineer (0-1 Year) @ Datazoic Machines

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 Freshers - Tech Support Engineer (0-1 Year)

Job Description

Experience: 0-1 Years
Designation:TechSupport Engineer
Shift: 5.00 PM to 2.00 AM
Location:TVH Agnitio Park, Kandanchavadi OMR, Chennai

Key Responsibilities:

1.Excellent verbal (Voice) & written (Email) communication skills, analytical & troubleshooting skills.
2.Responsible to drive all technical and functional issues towards closure
3.L1/L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support
4.Some knowledge on scripting language (very basic Jscript or windows shell or vbscript).
5.Incident ticket handling and service request queue management (preferable JIRA).
6.Academic and conceptual knowledge of any programming language (Java) would be plus.
7.Fair analytical skills.
8.Good in excel and preparing reports for management.


Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Other,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Datazoic Machines
Location(s): Chennai

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Keyskills:   technical support Customer Support written communication report preparation Technical Support Engineer Application Support it l1 support it production support Software Support software production support it l2 support International Voice Process

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Datazoic Machines

DATAZOIC MACHINES PRIVATE LIMITED Datazoic is product centric company & caters to the needs of the clients in Capital Markets. Prism- The revolutionary product is at the center of the Datazoic' s universe. Prism is a predictive analytics platform & caters to the needs of Research Analyst...