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Sr Software Engineer - Mumbai - Ingram Micro

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 Sr Software Engineer - Mumbai - Ingram Micro

Job Description

Job Description
Position at Ingram Micro
  • Have 3-4 year experience to cover following main technology:
  • ASP.net, MVC, C#,SQL server 2008+, Java script, Jquery, Web services.
  • Develop solutions as per requirements and coding standards with minimal errors, adhering to timelines & quality consistently.
  • Ensure participation in database design process.
  • Experience with code versioning tools (TFS, git) and process
  • Ensure proper Error Handling and Exception Handling
  • Technical Analysis of the given technical and/or functional specifications or a CR
  • Understands the business requirement in its entirety and provide correct solutions.
  • Highlights risks or issues.
  • Effectiveness and validity of defects/comments raised
  • Ensure unit test case document and results are updated to user stories/tickets.
  • Use ticketing to facilitate discussion and ask questions to the stakeholders.
  • Ensure proactive and consistent communication with internal / external team / stakeholders.
  • Basic knowledge Agile/Scrum methodology, Jira, Confluence and Bitbucket is preferable
  • Knowledge of ITIL. ITIL foundation certification will be a plus.
  • Agile & Scrum knowledge as well as JIRA mandatory.
  • Production support -100%
  • Follow ITIL support procedure and provide daily support service.
  • Receive incident tickets from Level 1 (support desk) , contact customer to understand the nature of the issue and provide support service to restore the IT service back to normal within SLA.
  • Working with business team and provide recommendation of workaround to restore the IT service.
  • Follow up with tickets closely and provide regular communication to business of ticket status.
  • Drive the problem management process of those repeating incidents.
  • Good communication and problem solving skills.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Ingram Micro
Location(s): Mumbai

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Keyskills:   Ticketing jQuery GIT Production support Agile scrum Coding Database design Problem management JIRA SQL

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Ingram Micro

Ingram Micro (I) Pvt Ltd