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Lead - Order Management **Looking for Joiners with 30 days Notice** @ Golden Opportunities

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 Lead - Order Management **Looking for Joiners with 30 days Notice**

Job Description

JD:
  • Candidate should have experience in Order mangement like Invoicing and Dispute Management; Pricing and contract; sales order management.
  • Candidate should have experience in Complex Billing Management - Escalation from front line to resolve complex billing issues.
  • Candidate should be responsible for Bill Cycle checks by performing pre-bill run validations Performa sample post bill run validations generation and printing loading of PDF invoices to the customer portal.
  • Candidate should analyze and determine resolution actions of recurring billing issues
  • Candidate should determine and trigger required actions/coordinate with dispute agents for resolutions.
  • Candidate should perform pre-bill validations and share anomalies with billing operations team.
  • Candidate should perform internal and external audits at periodic intervals & ensure adequate controls are in place for the observations identified.
  • Candidate should perform inquiries receive calls from customers sales account managers in regards to disputes and electronic disputes for categories including US billing.
  • Candidate should perform Fraud investigation activities as required.
  • Candidate should have experience in SAP or Sales force.
  • Candidate should be flexible to work in US Shift.
  • Candidate should able to join with 30 days.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Other Customer Service
Role/Responsibilies: Lead - Order Management **Looking for Joiners with 30 days Notice**

Contact Details:

Company: Golden Opportunities
Location(s): Chennai

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Keyskills:   Invoicing Dispute Managemen Pricing Sales Order Managemen contract manegement.

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