Provide technical support for resolution of customer IT problems,incidents, issues, requests and queries.
Should have knowledge in Networking, MS Office365, Outlook various versions, Share point Skilled in windows troubleshooting
Basic knowledge in Cloud computing, ISO OSI, routing, switching, various protocols & network Added advantage for candidate with CCNA knowledge and certification Graduates
Answer customer queries with best effort - can be inbound, outbound and emails.
Take escalation/supervisor calls as an when required Individual contributor role Good team player
0 to 1 yr Experience
Should be graduate
Should have good verbal and written communication
Can Join Immediately
Rotational Shift (Including Night)
5 Days Working
Both Side Cab
Regards
Vanshika
8800952***
va*******y@tr****t.com
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: IT Software - Application Programming, Maintenance, Role Category: Admin/Maintenance/Security/DatawarehousingRole: Admin/Maintenance/Security/DatawarehousingEmployement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not RequiredPost Graduation: Post Graduation Not Required, Any Postgraduate in Any SpecializationDoctorate: Doctorate Not Required