Urgent Opportunity-bank of
- BA Continuum India
- 2 - 5 years
- Noida, Gurugram
- 4 years ago
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Job Description
Job Description
The candidate will be responsible for the Deployment of applications and patches on Legacy GWIM ML BAND devices, remediate failures and send status/deployment reports. He/She must display excellent communication skills with interpersonal and organization abilities. A candidate for this position must be flexible to work in a varied, fast paced environment.
Responsibilities
Schedule and monitor the software distributions in Bank of America environment (Legacy GWIM desktops) using the Microsoft SCCM, CA Unicenter tool & TEM(BigFix)
Incident Management using BMC Remedy.
Work on the Change request tasks in BMC Remedy.
Analysis and remediation of failure to ensure maximum success rate.
Coordinating with the Line of Business for smooth functioning of application role out and new releases
Regular and frequent communication through chat, e-mail or phone with the global team is required to update the status and seeking additional information/clarification.
Look for Innovation and automation opportunities in the existing procedures and also develop new methodologies.
Focus on Customer/Clients- Demonstrates sense of urgency for meeting SLAs. Earns business partner trustworthiness through Customer Service attitude, efficiency & accuracy
Ability to take ownership of the assignments to ensure seamless service delivery.
Requirements
Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)
Certifications, If Any: ITIL V3 Foundations certification.
Experience range: 2-4yrs
Mandatory Skills:
Minimum 3 years of hands on experience and good understanding of Microsoft SCCM & TEM deployment toolsets
Incident Management skills.
Excellent understanding of BMC Remedy toolset.
Should be able to understand and remediate deployment failures.
Excellent understanding of Windows OS and MS Office toolset.
Logging and Monitoring experience along with Trouble-shooting.
Work Timings:
Timings: 06:30 AM to 15:30 & 10:30 to 19:30 IST
Weekend Offs : Rotational
Job Location: Gurugram
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: BA Continuum India Pvt. LtdLocation(s): Noida, Gurugram
Keyskills: Microsoft SCCM Bigfix Windows OS Business Partnering Customer Service ITIL Communication Skills Bmc Remedy Service Delivery Incident Management SCCM TEM Unicenter
BA Continuum India
Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle- market businesses and large corporations with a full range of banking, investing, asset ...
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