healthcare bpo / Senior AR caller / Hospital
- Black white Business
- 1 - 6 years
- Bengaluru
- 6 years ago
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Job Description
- Handling patients, referral sources, and administrative department inquires
- Communicating with insurance companies and/or prior authorization requests
- Entering patient information into a customer information system
- Ensuring customer satisfaction and assisting them with issues/concerns related to their health
- Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
- Becoming educated in qualifications of multiple insurances to ensure clean order intake
- We are looking for a CSR who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team.
- You should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment.
- It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
- Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop
Contact Details :
HR - Spoorthy Phone - 9980003*** Email Id - hr***1@bl*******e.in Interview Days - Monday to Saturday Timings - 9: 30 am to 2:00 pm
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID
*************PLEASE DO REFER YOUR FRIENDS*************
Required Candidate profile
* Possess good analytical skills - detail oriented
* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.
Perks and Benefits
Best in the industry + Incentives + NSAJob Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: FreshersEducation
Under Graduation: Any Graduate in Any Specialization, Any Graduate in Any Specialization, Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required, Post Graduation Not Required, Any Postgraduate in Any Specialization, Post Graduation Not Required, Any Postgraduate in Any SpecializationDoctorate: Any Doctorate in Any Specialization, Doctorate Not Required, Any Doctorate in Any Specialization, Doctorate Not Required, Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Black White BusinessLocation(s): BengaluruWebsite: http://blackwhite.in
Keyskills: bpo senior customer care executive AR voice process customer support executive Hospital Billing us healthcare customer care international call center senior customer service executive Accounts Receivable Medical Billing
Black white Business
Incorporated in 2006, Black & White Business Solutions Pvt Ltd has been the (STAFFING & Learning and Development) industry's leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent man...
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