Admissions Counselor (Inside Sales)
- Creative Hands
- 1 - 6 years
- Mumbai
- 4 years ago
- Email to a friend
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Job Description
About the RoleWe're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.As an Admissions Counselor you will be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day,able to engage and build long term relationships with prospects, qualifying prospects and closing sales.
Roles & Responsibilities
- Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities/Institutes.
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
- Responsible for adherence of the inside sales process, tools and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrollments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is onboarded.
Required Candidate profile
Skills Required- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate what the Company is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
Job Classification
Industry: Education, Teaching, TrainingFunctional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not RequiredPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Creative Hands HR ConsultancyLocation(s): Mumbai
Keyskills: Communication Skills Customer Service Sales Process Social Media Customer Centric Admissions Inside Sales Counselling Price Negotiation CRM
Creative Hands
Why Choose Us: Creative Hands HR Consultancy is Start up firm, formed by young and dynamic entrepreneurs having experience and knowledge in US Financial Market recruiting. Our Business Approach: Systematic and streamlined methodology of recruitment The clear defined approach hel...
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