Job Description
Responsibilities
Direct Responsibilities
1. Requirements Gathering and Documentation
- Engage with stakeholders to understand, gather, and prioritize business requirements.
- Document detailed functional and technical requirements for IT solutions.
- Conduct feasibility analysis, ensuring solutions align with business objectives and technical capabilities.
2. Solution Design and Validation
- Collaborate with technical teams to design IT solutions that meet business requirements.
- Provide recommendations on system improvements, customizations, and best practices.
- Evaluate multiple solutions to recommend the most effective and efficient approach.
3. Process Improvement and Optimization
- Analyze current business processes and workflows to identify areas for improvement.
- Lead process reengineering initiatives and suggest strategies for optimization.
- Work closely with cross-functional teams to implement process improvements.
4. Project Management and Support
- Act as the lead analyst on IT projects, managing project scope, timelines, and deliverables.
- Coordinate and oversee the execution of project tasks, including requirements validation, testing, and user training.
- Support project managers with resource planning, risk management, and status reporting.
5. Stakeholder Communication and Collaboration
- Serve as the primary liaison between business stakeholders and IT teams.
- Facilitate communication across departments, ensuring all stakeholders have a clear understanding of project objectives and timelines.
- Manage stakeholder expectations, address concerns, and provide regular updates on project progress.
6. Data Analysis and Reporting
- Use data-driven insights to guide decision-making and validate project success.
- Develop reports, metrics to monitor performance and track outcomes.
- Present findings and recommendations to senior management and stakeholders.
7. Quality Assurance and Testing Support
- Define and validate acceptance criteria for IT solutions.
- Oversee and participate in user acceptance testing (UAT) to ensure solutions meet business requirements.
- Collaborate with QA teams to resolve issues and ensure the delivery of high-quality solutions.
8. Mentorship and Professional Development
- Provide guidance and mentorship to junior analysts and project team members.
- Share best practices and support team members in developing their skills.
- Contribute to the continuous improvement of business analysis practices and processes within the organization.
9. Change Management and User Training
- Support change management by helping end-users understand and adapt to new systems and processes.
- Create and conduct training sessions for end-users, ensuring smooth adoption of new IT solutions.
- Develop and maintain documentation, user guides, and training materials.
Contributing Responsibilities
- Proficiency in business analysis tools (e.g., JIRA, Confluence, MS Visio)
- Familiarity with software development methodologies (Agile, Scrum, Waterfall).
- Familiarity with Oracle databases, Understanding schema, SQL, Reconciliation tools
- Quick to learn and adapt
- Strong analytical, communication, and interpersonal skills
- Ability to work effectively with cross-functional teams and manage multiple priorities.
- Good Team player
- Someone who could have long-term commitment with the team and organization
Specific Qualifications:
- At least 7 to 10 years experienced IT Business Analyst, with at least 2 years in a senior role.
- Experience in Banking Financial domain, covering Reconciliation domain
- Experience working on Reconciliation tools
- A proven experience in multi-expertise team management in an international environment,
- An experience in an Onshore/Offshore would be a key factor,
- A very good English level is mandatory,
Qualification: Bachelors degree in computer science, Engineering, Business or a related field; Masters degree or certifications such as CSPO, PMP, AWS, are a plus.
Skills Referential (Required knowledge, skills and abilities)
Technical & Soft Skills:
- Knowledge of Reconciliation, types of reconciliation, basic reconciliation reports and various applied for reconciliation setup etc
- Working knowledge of reconciliation tools like IntelliMatch, Duco, Gresham, TLM
- Agile Methodology,
- Budgets & Projects Management,
- Capacity to structure, synthesize and summarize concepts,
- Resilience in a strong pressure environment,
- Strong track record in successful interactions with peers in a non-hierarchical framework.
- Strong analytical skills.
- Strong communication and reporting skills.
- Strong interpersonal skills.
- Strong problem-solving and negotiation skills.
- Capacity to interact with senior members of the organization.
- Strong capacity to motivate team for upskilling
Behavioral Skills:
- End to end application tech & functional ownership, maintain book of work, collaboration with global teams.
- Lead a team of developers and provide technical guidance, code review, and mentoring.
- Organized and delivery-focused, with attention to detail.
- Solid work ethic, high level of motivation and resilience.
- Comfortable operating with a strong level of autonomy, self-driven
- Showing strong leadership and assertiveness
- Strong empathy and people care.
- Coaching & mentoring techniques
Location: Mumbai, Bengaluru (Preferred)
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time
Contact Details:
Company: Net Connect
Location(s): Chennai
Keyskills:
Banking Domain
SQL
Reconciliation
IntelliMatch
Oracle
Business Analyst
UAT
JIRA
Gresham
TLM
Project Management
Confluence
Agile
Scrum
Duco
Stakeholder Management