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Senior Officer, Branch Operations Manager, Consumer Banking Group @ DBS Bank

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DBS Bank  Senior Officer, Branch Operations Manager, Consumer Banking Group

Job Description

Responsibilities
  • Manage control all operational functions of the branch with zero errors.
  • Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.
  • Ensure timely receipt and submission of regulatory and other reports by the Branch.
  • Participate in process improvement exercises within branch/cluster.
  • Identify areas where productivity enhancement and cost reduction initiatives can be introduced.
  • Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.
  • Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.
Requirements
  • Minimum 4 to 6 years experience in General Branch Banking Operations.
  • The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage.
  • Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this.
  • Good interpersonal and communication skills to build enhance customer relation and co-ordination with RMs Centralized operations.
  • Leadership management skills.
  • Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services.
  • Analytical skills.
Location: Jammikunta
Job: Operations
Schedule: Regular
Employee Status: Full time
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: DBS Bank
Location(s): Jammikunta

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Keyskills:   Analytical skills Branch banking operations Software packages Customer satisfaction Process improvement Branch operations Productivity enhancement Operations leadership Operations Cost reduction initiatives

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