Digital Adoption Specialist
- Infobeans
- 2 - 8 years
- Indore
- 3 days ago
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Job Description
Job Description - Digital Adoption SpecialistOverview: We are seeking a skilled and dynamic Digital Adoption Specialist who will beresponsible for driving the successful adoption of the product with our clients. The
ideal candidate will combine a deep understanding of this platform with excellent
communication skills to ensure effective delivery and support.In this role, you will:
Work with our global customers to identify their target audiences' training needs,
acquire an understanding of customer applications and processes to derive actionable
insights and use cases to improve digital adoption
Manage numerous projects, initiatives, and engagements concurrently
Help develop standards and guidelines to ensure consistency in deliverables across
projects and be compliant throughout
Collaborate with cross-functional teams to deliver innovative solutions and bring
process efficiency to our customers
Consult, Ideate, and propose optimal digital adoption solutions to our customers using
the Product Ecosystem
Review, analyze, and optimize solutions to increase digital adoption usage by end-usersRequired Expertise
2 to 6 years of experience in any of the following domains - Instructional Design,
Technical Writing, Customer Success, Account Management and Software
Development
Excellent communication and interpersonal skills, with ability to build relationships
with multinational stakeholders, understand the purpose of various customer business
and enterprise applications, processes, and user personas.
Have a strong learning appetite to become an expert on Products through our
Certification Programs In-depth knowledge and proficiency in Salesforce platform,
including configuration, implementation, and troubleshooting
Comfortable working in a dynamic and evolving environment with an inclination to
solve issues, bottlenecks and problems with an analytical mindset
Bachelor's degree in Computer Science, Information Technology, Business
Administration, or related fieldPreferred Skills
Awareness of diverse cultures and practices across geographies
Worked in one or many industries verticals from the following - IT, ITES, Healthcare,
BFSI, Manufacturing, FMCG and Oil and Gas
Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS
Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
Knowledge of Javascript, CSS, HTML will be an advantage
We are an equal opportunity employer and value diversity at our company. We do not
discriminate based on race, religion, color, national origin, gender, sexual orientation, age,
marital status, veteran status, or disability status.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content, Editorial & Journalism - OtherRole: Content, Editorial & Journalism - OtherEmployement Type: Full timeContact Details:
Company: InfobeansLocation(s): Indore+ View Contact
Keyskills: CSS HTML Instructional Design product owner Javascript Business analyst
Fraud Alert to job seekers!
₹ 0-10 Lacs P.A
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InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...
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