Project Manager (eLearning)
- Aptara
- 7 - 12 years
- Pune
- 7 days ago
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Job Description
Role & responsibilities
Client Engagement:
- Client engagement on regular basis on the status of the multiple projects.
- Ensure effective client communication.
- Establish specific customer satisfaction standards and actively monitor client satisfaction.
- Plan and act on customer feedback activities.
- Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. Work cross-functionally to solve problems and implement changes.
Operations:
- Manage the day-to-day operational and tactical aspects of multiple projects.
- Prepare SOWs/ RFPs and budgets.
- Create and maintain project plans in Aptaras ERP Celoxis
- Allocate resources and track resource utilization with Aptaras ERP Celoxis.
- Identify projects to be outsourced, identify appropriate vendors and manage all activities for the completion of the project.
- Identify, track, manage and mitigate project risks/issues.
- Define and collect metrics.
- Manage scope and follow the change management process.
- To maintain the targeted Gross Profit Margins across all projects.
- Determine appropriate revenue recognition and ensure accurate invoicing.
- Planning, monitoring, appraising, and reviewing job contributions, enforcing policies and procedures.
- Ensure quality and accuracy of technical approach, complying with the companys standards and that the projects are delivered on time and in budget.
Client Engagement:
- Client engagement on regular basis on the status of the multiple projects.
- Ensure effective client communication.
- Establish specific customer satisfaction standards and actively monitor client satisfaction.
- Plan and act on customer feedback activities.
- Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery. Work cross-functionally to solve problems and implement changes.
Skills:
- Have excellent business analysis skills, negotiation skills, communication skills, and people management skills.
- Have hands-on knowledge of technical aspects of software used in e-learning like Flash, HTML, HTML5, Authoring Tools and mobile development.
- Have strong leadership and practical organizing skills.
- Have strong interpersonal and consultative and management skills required in managing critical internal and external relationships and activities.
- Led and manage the cross-functional team on e-learning and mobile training/apps.
- Supervising team for project delivery and practice improvement.
- Monitoring the allocation of resources across projects.
- Making the Project plans in MPP
- Ensuring compliance to standards (ISO, CMMi & Practice).
- Tracking and controlling client and team metrics.
- Ensuring client delight and building working relationships with the clients.
- Enhancing profitability, revenue, margins, and utilization across projects.
Job Classification
Industry: E-Learning / EdTechFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project ManagerEmployement Type: ContractContact Details:
Company: AptaraLocation(s): Pune
Keyskills: E-learning Budget Management Project Execution Project Management Vendor Coordination Client Engagement Project Delivery Project Planning
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