BPBO Investigation Specialist @ Amazon

Job Description

Amazon is Hiring Now! BPBO Investigation Specialist Work From Home | Contract Role | Amazon

Amazon is inviting applications for the role of BPBO Investigation Specialist - a critical position within the Shopping Experience Protection Operations team that safeguards Amazons customers, sellers, brands & business integrity globally.

Please note: This is a seasonal (FTC) role for 12 months on Amazons payroll.

Role Requirements (Eligibility)

Any UG Degree

Freshers & experienced candidates are welcome

Excellent written & verbal English communication

Strong analytical & problem-solving skills

Ability to make accurate decisions with minimal guidance

Job Details

Work Model: Work From Home

Shift: Rotational (24x7 environment shifts change every 34 months)

Weekly Off: Two consecutive rotational days off

Role Type: 12-month FTC (Seasonal role)

Team: Shopping Experience Protection Operations (SEPO)

Mandatory Location Requirement :

Candidates applying for this role must currently reside in any of the below states: Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Maharashtra, Delhi, Uttar Pradesh, West Bengal, Rajasthan, Punjab & Kerala

Important Note:

Although this role is Work From Home, candidates shortlisted for the final round must attend the interview in person at the Hyderabad office.

Virtual interviews are not available for the final round.

What Youll Do (Day in the Life)

As a BPBO Investigation Specialist, you will:

Investigate and eliminate ecommerce risk through detailed analysis

Research seller transactions and evaluate suspicious activities

Take appropriate actions based on SOPs and investigation tools

Communicate with customers and stakeholders via phone/email

Maintain detailed annotations and investigation records

Work closely with internal teams, analysts, and operations partners

Escalate issues and variances to relevant stakeholders when required

Meet productivity, quality, and SLA targets consistently

Use analytical thinking and judgment to resolve complex cases independently

Selection Process

1 Screening Round

2 Online Assessment

3 Face-to-Face Interview at Hyderabad Office

How to Apply

Interested candidates can submit their application using the form below:

Please fill the form by clicking Continue without login

https://adcipl.amzn.courseplay.co/feedback/form/c3VydmV5ZGlyZWN0/MTM0NDQ=/c3VydmV5

- Shortlisted candidates will be contacted for assessments & interviews.

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