Zscaler/Network security Consultant
- Tata Consultancy
- 4 - 9 years
- Pune
- 3 days ago
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Job Description
Role Details
- Position: Zscaler/Network security
- Experience: 4 15 Years
- Work Location: Pune/Bangalore
Drive Information
- Drive Date: 16-May -2026
- Interview Mode: FacetoFace (F2F)
WalkIn Locations: Pune/Bangalore
Job Description
- Responsible for Zscaler Internet Access (ZIA) / Zscaler Private Access (ZPA) and related services and modules. Responsible for monitoring, triaging, Policy management, Zscaler platform design, architecture, automation resolving incidents and service requests; executing runbook tasks; raising and tracking tickets; and escalating appropriately.
- Key Responsibilities
Monitor Zscaler dashboards, alerts,
Having extensive knowledge in ZIA,ZPA and other Zscaler modules
Responsible for creating and managing policies
Validate connectivity for newly onboarded users/locations (ping, traceroute, basic logs).
Check for and respond to user complaints about web access, SSL inspection issues, slow browsing.
Responsible installation and upgradation of ZCC connectors
Apply approved content categorization or simple policy changes (per change control).
Rapidly diagnose common access issues and implement documented workarounds.
Maintain accurate ticket records and knowledge articles.
Investigate escalated incidents: log analysis, packet capture review, proxy debug traces.
Implement and test policy changes that require more permissions/understanding.
Configure and maintain forward proxy and GRE/IPsec tunnels; validate Zscaler App (Z App) deployments.
Tune policies based on business needs and analytics.
Review and remediate false positives/negatives for blocked categories and cloud apps.
Perform license and feature usage analysis; recommend adjustments.
Coordinate with vendors (Zscaler support) for defect tickets and escalations.
Lead routine configuration audits, review admin roles, API key usage and secrets.
Participate in change advisory board (CAB) for planned policy rollouts.
Create/maintain advanced runbooks, troubleshooting playbooks, and onboarding guides.
Oversee severity-1 incidents and coordinate cross-functional resolution.
Approve and design high-impact policy and architecture changes.
Mentor L2/L1 and perform quality reviews of runbooks.
Review security posture: SSL inspection policies, data protection/DLP alignment.
Lead projects: ZPA application segmentation, ZIA for new regions, migration from traditional proxies.
Capacity planning for bandwidth, logging, node usage and license forecasts.
Drive automation (Infrastructure-as-Code / scripts) for repetitive changes and deployments.
What Candidates Should Bring
- Updated Resume
- ID Proof Xerox
- Passport size photo
Interested candidates please share the details to po***************a@***.com
- Total Experience:
- Relevant Experience:
- Current Location:
- Preferred Location:
- Notice Period:
- Current Company Name:
- All Previous Companies Names
- Highest Full-Time Education qualification:
- Are you available for F2F interview Pune/Bangalorelocation on 16-May-2026
Thanks & Regards
Sindhuja Polisetty
HR TAG Cyber Security
Tata Consultancy Services
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT & Information Security - OtherRole: IT & Information Security - OtherEmployement Type: Full timeContact Details:
Company: Tata ConsultancyLocation(s): Pune
Keyskills: ZIA Network Security ZPA Zscaler
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Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India. As of February 2021, TCS is the largest IT services company in the world by market ca...
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