Call center agent @ Aforeserve

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Call center agent

Aforeserve
0 - 3 years
Delhi, NCR
14 days ago
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Job Description

Roles and Responsibilities :

Handle customer inquiries, resolve issues, and provide solutions via phone calls.
Process customer requests, complaints, and feedback in a timely and professional manner.
Maintain accurate records of all interactions with customers using CRM software.
Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

Fluent English language skills (written & spoken).
Good English communication skills for effective interaction with customers.
0-3 years of experience in BPO/call center environment preferred but not mandatory.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Teaching & Training
Role Category: Teaching & Training - Other
Role: Teaching & Training - Other
Employement Type: Full time

Contact Details:

Company: Aforeserve
Location(s): Delhi, NCR

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Keyskills: Fluent English Good English Communication Spoken English

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Aforeserve

Aforeserve is an integrated service management and support company offering comprehensive and standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products, including notebooks, desktops and servers, computer peripherals, surge protection and powe...

Call center agent @ Aforeserve

Home > Teaching & Training - Other