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Software Application Support Professional @ Sisl Infotech

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 Software Application Support Professional

Job Description

We are looking for a skilled professional to join our team as a Software Application Support L3 specialist. The ideal candidate will have a strong background in software application support and be able to provide top-notch service to our clients.
Roles and Responsibility
  • Provide technical support and troubleshoot complex software applications.
  • Collaborate with cross-functional teams to resolve issues and enhance system performance.
  • Develop and implement solutions to improve software reliability and efficiency.
  • Conduct thorough analysis of customer complaints and provide timely resolutions.
  • Stay up-to-date with new technologies and industry trends to continuously improve support services.
  • Participate in training and knowledge-sharing sessions to enhance team capabilities.
Job Requirements
  • Strong understanding of software development principles and methodologies.
  • Excellent problem-solving skills and the ability to analyze complex issues.
  • Effective communication and collaboration skills, with experience working with diverse teams.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and a focus on delivering high-quality results.
  • Experience with software testing and quality assurance methodologies.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills:   application software support project management software development software testing administration customer service customer support technical support quality assurance application support troubleshooting support services communication skills

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Sisl Infotech

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