Software Application Support Professional @ Sisl Infotech

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Software Application Support Professional

Sisl Infotech
3 - 7 years
Delhi, NCR
6 months ago
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Job Description

We are looking for a skilled professional to join our team as a Software Application Support L2 specialist. The ideal candidate will have a strong background in software application support and be able to provide top-notch service to our clients.

Roles and Responsibility

Troubleshoot and resolve complex technical issues related to software applications.
Collaborate with cross-functional teams to identify and implement solutions for problems.
Develop and maintain documentation of technical issues, resolutions, and knowledge base articles.
Provide timely and effective communication with clients regarding issue resolution progress.
Analyze and report on trends and patterns of technical issues to improve overall system performance.
Participate in training and mentoring junior team members to enhance their technical skills.

Job Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience in software application support, preferably in a similar industry.
Strong understanding of software development life cycles, operating systems, and programming languages.
Excellent problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
Effective communication and interpersonal skills, with the ability to work collaboratively with technical and non-technical stakeholders.
Ability to prioritize tasks and manage multiple projects in a fast-paced environment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills: application software support project management software testing iso issue resolution operating systems business analysis sql requirement gathering java application support scrum software development cycle sdlc programming communication skills jira

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sisl Infotech

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Software Application Support Professional @ Sisl Infotech

Home > DBA / Data warehousing