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Software Application Support Professional @ Sisl Infotech

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 Software Application Support Professional

Job Description

We are looking for a highly skilled and experienced Software Application Support L1 professional to join our team at SISL Infotech Pvt. Ltd. The ideal candidate will have a strong background in software applications and excellent problem-solving skills.
Roles and Responsibility
  • Provide technical support and troubleshoot software applications.
  • Collaborate with cross-functional teams to resolve complex issues.
  • Develop and implement solutions to enhance application performance and reliability.
  • Conduct thorough analysis of application logs and system metrics.
  • Create detailed documentation of support cases and resolutions.
  • Participate in on-call rotation for 24/7 support coverage.
Job Requirements
  • Strong knowledge of software development principles and methodologies.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong communication and interpersonal skills.
  • Experience with ticketing systems and incident management tools.
  • Familiarity with agile development methodologies and version control systems.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Administrator
Employement Type: Full time

Contact Details:

Company: Sisl Infotech
Location(s): Delhi, NCR

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Keyskills:   application software software development ticketing tools operating systems networking excel technical support active directory incident management application support microsoft windows agile internet powerpoint communication skills

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Sisl Infotech

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