Command Centre Operator @ Trigyn Technologies

Job Description

Job Responsibilities :
1. Handling video monitoring of branches, handling alerts
2. Handling Alerts generated by software, and follow SOP workflows
3. Coordinating with on road Quick response team in event of incidents and patrolling
4. Provide on call support branch managers for arming / disarming of branches
5. Provide on call supporting to on field installation team for tech support on configuration of Video management system and intrusion panels etc.
6. Identifying and coordinating with on field team for reporting / resolving technical issues faced over intrusion panels / cameras / NVRs
7. Submitting daily reports on QRT visit, Arming / Disarming, Site faults etc.
8. Periodic review of data in software for Branches, Police stations, Fire stations, QRT etc.
9. Morning work is more of tech support to installation team and support to branch managers for arming / disarming
10. Night work is more of video monitoring of branches / alerts and handling incidences and QRT team patrolling
ESSENTIAL SKILLS & EXPERIENCE:
1. Commerce / Science graduates with decent English / Hindi communication skills
2. 1-2 years of work experience involving customer handling and on call support
3. Should be comfortable with operating software applications
4. Should have good grasping of organizational processes etc.
5. Should be presentable to coordinate with S&S team
6. CCTV / Surveillance system knowledge will be added advantage
7. Should be willing to work in rotational shifts including Saturdays, Sundays and public holidays

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Cctv Monitoring CCTV Alert Monitoring Surveillance Access Control Video Surveillance