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Patient Counsellor @ Hitech Digital

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 Patient Counsellor

Job Description

Greetings!!


We are currently hiring Patient Counsellor for Hitech Digital Solution for our CSR department - Antardhwani at Ahmedabad, Gujarat


About Antardhwani


Antardhwani is a dedicated support group focused to promote awareness about the effective management of Ankylosing Spondylitis (AS) and Rheumatoid Arthritis (RA). Driven by its mission to connect patients, facilitate shared experiences, and promote awareness about the effective management of AS and RA, Antardhwani brings together a diverse network of rheumatologists, physical therapists, wellness experts, and patients. Together, they form a holistic support ecosystem that empowers individuals through education, empathy, and expert care.


Antardhwani operates as a CSR initiative of HitechDigital, a global leader in outsourcing solutions, and reflects the organizations deep commitment to healthcare advocacy and community well-being. Headquartered in Ahmedabad, India, Antardhwani also operates support centers in Ahmedabad and Jaipur, serving as regional hubs for patient outreach and care.


Role Overview


We are seeking Volunteer Mental Health Counselors who are passionate about emotional wellness and community healing. As a counselor, you will provide one-on-one support and group guidance to individuals navigating emotional distress, anxiety, trauma, or life transitions.


Key Responsibilities


  • Conduct empathetic one-on-one counseling sessions (virtual or in-person).
  • Facilitate or co-facilitate group therapy and support sessions.
  • Maintain confidentiality and ethical boundaries in all interactions.
  • Develop short-term support plans and guide individuals to coping strategies.
  • Refer critical or high-risk cases to licensed professionals (when applicable).
  • Collaborate with support group coordinators and mental health advisors.
  • Contribute to awareness initiatives, webinars, or mental health campaigns.

Key Attributes We Value


  • Strong Emotional Intelligence Understand and respond to emotional cues with sensitivity.
  • Empathetic Listener You make others feel genuinely heard.
  • Ethical & Non-Judgmental You uphold confidentiality and respect for all.
  • Clarity in Communication You express guidance in an accessible, calming manner.
  • Growth-Oriented Open to learning, reflection, and supervision.

Required Qualifications


  • Graduate or postgraduate degree in Clinical Psychology, Counseling, Social Work, or related field.
  • 1-2 years of experience along with good communication skills
  • Prior experience in counseling, therapy, helplines, or peer support.
  • Basic understanding of mental health conditions, trauma-informed care, and self-care practices.
  • Proficiency in English and/or regional language(s).
  • Ability to commit time consistently for scheduled sessions.

What Youll Gain


  • Meaningful experience supporting individuals through their healing journey.
  • Certificate of volunteering and contribution.
  • Mentorship from mental health professionals.
  • Opportunity to contribute to a purpose-driven mental health movement.

Please revert with below details by applying on link if intereted.


Total Experience

Experience with Patient counselling

Current CTC

In Hand CTC

Expected CTC

Notice period

What is current location, are you ready to relocate to Ahmedabad?

How many points for communicaiton skills out of 10 will you give yourself.

Do you have all required reliving and experience documents in place?

Regards

Recruitment Team

Job Classification

Industry: BPM / BPO
Functional Area / Department: CSR & Social Service
Role Category: Social & Public Service
Role: Social Worker
Employement Type: Full time

Contact Details:

Company: Hitech Digital
Location(s): Ahmedabad

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Keyskills:   Patient Care psychological counselling Patient Counselling

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Hitech Digital

Hi-Tech Digital Solutions LLP is a leading ISO certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero navigation engineering. The newly formed Process ...