Content Moderation Analyst and Policy Expert
- ZettaMine Labs
- 2 - 4 years
- India
- 12 days ago
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Job Description
Hello
Greetings from ZettaMine Labs Pvt Ltd!!
We are looking for Content Moderation Analyst and Policy Expert for PAN India.
Job Role : Content Moderation Analyst and Policy Expert.
Location : PAN India
Notice Period : NA( As it is for Gig Workers)
Experience : 2 to 4 years
Relevant Exp : Minimum of 2 Years Experience in below list Skills
Content policy interpretation
Multi-modal content review
Harm taxonomy classification
Mis/disinformation identification
Culturally nuanced evaluation
Policy ambiguity & escalation judgment
AI moderation evaluation & auditing
Annotation QA & inter-rater reliability
Mandatory :
- Bachelors degree or higher in Communications, Political Science, Sociology, Law, Psychology, Journalism, or Linguistics (equivalent T&S or policy experience considered)
- 2+ years in content moderation, trust and safety, content policy, or closely related field; proven ability to apply complex policy frameworks across ambiguous content scenarios.
Job Description:
As a Content Moderation & Policy Expert Rater, you will evaluate platform content text, images, video, audio against trust and safety policies, producing high-quality human judgments that train and calibrate AI moderation systems. You will assess content across harm categories (hate speech, harassment, mis/disinformation, violent extremism, self-harm, policy-violating synthetic content) and evaluate AI moderation decisions for accuracy, bias, and policy alignment. This role demands policy reasoning, cultural literacy, and professional resilience within Platinas structured wellbeing framework.
Key Responsibilities
Content Evaluation & Harm Classification
- Review and classify content across harm taxonomies: hate speech, violent extremism, graphic violence, adult content, self-harm, mis/disinformation, spam, and coordinated inauthentic behaviour
- Distinguish policy-violating content from protected speech, satire, and educational context; annotate severity, context, and intent; handle multi-language and multi-modal content with cultural sensitivity.
Policy Interpretation & AI Evaluation
- Apply content policies consistently across edge cases, novel formats, and ambiguous scenarios; flag coverage gaps for escalation
- Rate AI moderation decisions for accuracy, fairness, and bias patterns; produce RLHF preference annotations to improve AI moderation calibration.
Quality, Calibration & Process
- Maintain 98%+ accuracy; participate in inter-rater calibration and policy alignment reviews; adhere to Platinas exposure protocols and wellness check-ins
- Escalate urgent or legally sensitive content through correct channels with appropriate documentation
Please provide following detail along with your updated profile to tu*********p@ze******e.com
Primary Skill -
Total Experience -
Relevant Experience :
Current location
Highest Qualificaiton:
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I will be reaching out to you over a call or email as soon as possible.
Thanks & Regards,
TungaVidya
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: ContractContact Details:
Company: ZettaMine LabsLocation(s): India
Keyskills: Moderation Content Moderation Policy Writing Content Policy Online Safety Content Review Text Moderation
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ZettaMine Labs
ZettaMine Labs Pvt Ltd Plot No 85, Methodist Colony, Kundanbagh Road, Begumpet, Hyderabad 500016. Telangana. India
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