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AWS DevOps Support L3 @ CGI

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 AWS DevOps Support L3

Job Description

Job Title: AWS DevOps Support L3
Role: Senior Systems Engineer
Location: Bangalore
Employment Type: Full-Time

Mode: Hybrid

Immediate to 15 days


Job Summary:
We are looking for an AWS DevOps Support L2 Engineer to manage cloud operations, support CI/CD pipelines, troubleshoot incidents, and ensure platform stability. The role involves handling L2 support activities, maintaining AWS infrastructure, and collaborating with L3 teams for complex issues.

Key Responsibilities:

  • Handle L2 incidents, service outages, and deployment issues
  • Support AWS services (EC2, S3, VPC, IAM, RDS, ECS/EKS)
  • Monitor and troubleshoot CI/CD pipelines (Jenkins, GitHub, GitLab, CodePipeline)
  • Perform infrastructure maintenance, patching, and backup validation
  • Work on basic Terraform/CloudFormation tasks and automation scripts
  • Monitor systems using CloudWatch, Grafana, Prometheus; analyze logs
  • Ensure security compliance, IAM management, and vulnerability fixes

Required Skills:

  • Strong AWS fundamentals and cloud operations experience
  • Hands-on with CI/CD tools and pipeline troubleshooting
  • Basic knowledge of Terraform/CloudFormation
  • Scripting knowledge (Shell/Python)
  • Experience with monitoring and logging tools

Key Competencies:

  • Strong problem-solving and ownership mindset
  • Effective communication and teamwork
  • Ability to work in support rotations and meet SLAs

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Head - Engineering
Employement Type: Full time

Contact Details:

Company: CGI
Location(s): Chennai

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Keyskills:   Terraform Infrastructure AWS

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