SCCM Admin, Sr
- Stefanini
- 6 - 8 years
- Noida, Gurugram
- 2 days ago
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Job Description
Job Title: SCCM Admin, Sr
Experience: 6-8 Years
Locations: Noida, Hyderabad & Pune (Onsite)
Employment Type: Full-time
Job Description
Core Skills & Competencies
- Excellent communication skills both written and verbal.
- High level of understanding and proven management of SCCM hierarchy.
- Experience with MDM Platform Intune/Co-management.
- Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting.
- Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills.
- Strong analytical, troubleshooting, and problem-solving skills.
- Able to work effectively under deadlines in a fast-paced, changing environment.
- Ability to organize and manage multiple requests with frequently conflicting priorities.
- Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources.
- Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.
Job Requirements / Responsibilities
SCCM / MECM Administration
- Responsible for managing and maintaining the SCCM/MECM hierarchy.
- Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc.
Application & Deployment Management
- Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc.
Endpoint & Server Management
- Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health.
Patch Management
- Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards.
- Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues.
Reporting & Dashboards
- Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements.
Operating System Deployment
- Should have basic understanding on concepts of Operating System Deployment.
- Should possess a fair technical understanding of task sequences and troubleshooting.
Intune / Co-Management
- Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc.
- Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc.
ITSM & Process Management
- Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved.
Collaboration
- Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: StefaniniLocation(s): Noida, Gurugram
Keyskills: OSD Endpoint Management Patch Management SCCM Cloud Management SSRS ITSM Intune Troubleshooting Application Deployment Microsoft Endpoint Configuration Manager MDM CMG
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