Customer Support Executive @ TP

We are looking for a highly skilled and experienced Customer Support Executive to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various channels.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain knowledge of products and services.
• Identify opportunities to upsell and cross-sell products or services.
• Maintain accurate records of customer interactions.

• Excellent communication and problem-solving skills.
• Ability to work in a team environment and collaborate with colleagues.
• Strong analytical and critical thinking skills.
• Adaptability to changing situations and priorities.
• Proficiency in using CRM software and other support tools.
• Ability to handle multiple tasks simultaneously and meet deadlines.