Customer Support Executive
- TP
- 0 - 3 years
- Bengaluru
- 5 days ago
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Job Description
We are looking for a highly skilled and experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch support to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Meet performance targets and quality standards.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong attention to detail and organizational skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Full timeContact Details:
Company: TPLocation(s): Bengaluru+ View Contact
Keyskills: support executive communication and interpersonal skills customer support communication skills
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Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 85,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat. The company is present in more than 145+ cities across India, with more than 1200+ employees...
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