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Customer Support Executive @ TP

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 Customer Support Executive

Job Description

We are looking for a highly skilled and experienced Customer Support Executive to join our team in Bengaluru. The ideal candidate will have 0 to 2 years of experience, excellent communication skills, and the ability to work in a fast-paced environment.


Roles and Responsibility
  • Provide exceptional customer service and support via phone, email, or chat.
  • Respond to customer inquiries and resolve issues professionally and promptly.
  • Utilize problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services to provide accurate information.

Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer applications and software.
  • Ability to learn quickly and take on new challenges.
  • Strong attention to detail and organizational skills.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: TP
Location(s): Mohali, Chandigarh

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Keyskills:   support executive customer service communication and interpersonal skills analytical skills customer support customer experience communication skills

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TP

Petpooja is the largest next generation Point of Sale Software platform with the usage of more than 85,000+ outlets live across India. We are a Product base software company based out of Ahmedabad, Gujarat. The company is present in more than 145+ cities across India, with more than 1200+ employees...