Content Moderator- Non-Voice
- NR Consulting
- 0 - 2 years
- Mumbai
- 3 days ago
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Job Description
Role & responsibilities
- Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Content ModeratorEmployement Type: Full timeContact Details:
Company: NR ConsultingLocation(s): Mumbai+ View Contact
Keyskills: Content Moderation Content Management Content Review
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