Banking Operations Associate
- Accenture
- 0 - 1 years
- Chennai
- 16 hours ago
- Email to a friend
- Report this job
Job Description
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations
Designation: Banking Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
What would you do Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards, and providing exceptional customer serviceThe Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Perform account maintenance services, account closure, deceased customer processing and US legal order processing.
What are we looking for Written and verbal communicationMinimum 2-4 years of experience in Chargebacks or Disputes handling process.Chargebacks or Disputes handling process experience with Chargebacks or Disputes knowledge. Knowledge of banking products like Debit and Credit cards.Knowledge of regulations like Banking Secrecy Act, USA patriot act, OFAC regulations etc. Stay apprised of Banking Industry updates through reading, research, and training through appropriate sources.Willing to work in in 24*7 shift model and 100% RTOWilling to work in Indian HolidaysBanking OperationsRetail BankingDisputes Fraud
Roles and Responsibilities: Ability to understand and analyze customer disputes, gather relevant information, and make informed decisions on dispute outcomes.Ability to understand business processes to verify controls are effective, mitigate risks, and suggest changes to control descriptions as needed.Advanced Proficiency required in English Language to create documentation.Attention to detailsShould be a self-starter, motivated and highly energized individual to compete the complexity of the processTrained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences.Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance.Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill.Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.
QualificationAny Graduation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Asset OperationsEmployement Type: Full timeContact Details:
Company: AccentureLocation(s): Chennai
Keyskills: Banking Retail Banking Banking Operations Compliance Finance Legal Trade Finance Research Banking Products Retail Trade Reading Service Delivery Business Processes Corporate Banking Operations Account Maintenance Order Processing
Similar positions
Accenture
Join a leading multinational company committed to excellence and innovation. We are looking for dynamic professionals to deliver world-class support. Be part of a diverse, inclusive workplace that values growth. Take your career global—apply now!
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in