Systems Operations Manager
- Wells Fargo
- 5 - 10 years
- Hyderabad
- 18 hours ago
- Email to a friend
- Report this job
Job Description
In this role, you will:
- Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
- Engage stakeholders and internal partners associated with the Systems Operations functional area
- Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
- Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
- Collaborate and consult with analysts, Information Technology personnel, or vendors
- Manage mid to highly experienced analysts
- Manage allocation of people and financial resources for Systems Operations
- Mentor and guide talent development of direct reports and assist in hiring
Required Qualifications:
- 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
Desired Qualifications:
- Proven experience leading enterprise Release Management functions, with ownership of release strategy, governance, and execution across complex technology landscapes.
- Extensive people leadership background, including managing and mentoring large, geographically distributed teams of Release Managers and Technical Project Managers
- Strong expertise in Agile and DevOps delivery models, with hands-on experience implementing CI/CD pipelines and modern release practices.
- Demonstrated success in managing highrisk, highimpact production releases, including go/nogo decisions, rollback planning, and escalation handling.
- Deep understanding of technology program and project governance, including portfolio oversight, dependency management, and executivelevel reporting.
- Experience driving automation and AIenabled delivery solutions, applying predictive analytics, intelligent dashboards, and AIassisted risk and impact analysis.
- Solid background in production support and IT Service Management, including Incident, Problem, Change, and Release Management aligned with ITIL practices.
- Strong risk, compliance, and quality management experience, ensuring adherence to security controls, regulatory requirements, and audit standards.
- Handson familiarity with cloud platforms and modern tooling, spanning CI/CD tools, monitoring solutions, and enterprise collaboration platforms.
- Exceptional stakeholder management and communication skills, with the ability to influence senior leadership and balance delivery velocity with operational stability.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Release ManagerEmployement Type: Full timeContact Details:
Company: Wells FargoLocation(s): Hyderabad
Keyskills: operations manager risk management escalation handling predictive analytics operating systems it service management operations quality management automation stakeholder management compliance devops agile architecture
Similar positions
Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in