Servicenow Architect
- Infobeans
- 10 - 17 years
- Indore
- 3 days ago
- Email to a friend
- Report this job
Job Description
- hat will your role look like
- Drive the overall ServiceNow platform solution strategy, architecture, and roadmap across multiple workflows
- Lead end-to-end solution architecture for multi-module implementations including ITSM, HRSD, CSM, GRC/IRM, CMDB/CSDM, Integrations, and Now Assist
- Facilitate business and technical workshops to gather requirements, define use cases, and arrive at architectural decisions
- Design future-state architectures that are scalable, upgrade-safe, and aligned with ServiceNow best practices
- Create and own Solution Blueprints, Process Definition Documents (PDDs), data models, process maps, and interface architectures
- Ensure alignment with CSDM standards, CMDB governance, and domain separation considerations
- Guide delivery teams on configuration vs. customization, ensuring maintainability and upgradeability
- Participate in CAB discussions, technical quality gates, and roadmap prioritization
- Act as a trusted advisor to business, IT, and leadership stakeholders
- Provide technical guidance on AI and automation capabilities such as Now Assist, Virtual Agent, Predictive Intelligence, process mining, and workflow optimization
- Conduct solution reviews, upgrade impact analysis, and manage technical debt
- Collaborate closely with Project Managers, Business Analysts, Developers, QA, and Platform Owners to ensure solution integrity across releases
Why you will love this role- Opportunity to shape enterprise-scale ServiceNow transformations
- High visibility role with direct engagement with business leaders and platform owners
- Work on cutting-edge ServiceNow capabilities, including AI and automation
- Strong ownership, influence, and architectural decision-making authority
- A collaborative environment that values best practices, innovation, and long-term platform health
We would like you to bring along- Strong hands-on experience as a ServiceNow Solution Architect
- Deep platform knowledge with multi-module expertise across ITSM, CMDB/CSDM, HRSD, GRC/IRM, Integrations, and Now Assist
- Proven ability to translate complex business requirements into scalable ServiceNow solutions
- Excellent stakeholder management and communication skills
- Strong understanding of ServiceNow architecture, governance, and best practices
- Experience leading solution design for large-scale or complex ServiceNow programs
Good-to-have skills- ServiceNow certifications (preferred certified candidates only)
- Exposure to AI-driven ServiceNow capabilities and automation use cases
- Experience defining multi-year platform roadmaps and value realization
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: InfobeansLocation(s): Indore+ View Contact
Keyskills: Architectural Design SPM ITAM Hrsd Itom
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Infobeans
InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in