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It Support Engineer @ Rashmi Group

Home > IT & Information Security - Other






Rashmi Group  It Support Engineer

Job Description

Roles and Responsibilities

  • Provide technical support to end-users for hardware and software issues related to laptops, desktops, printers, LAN., Wi-fi , IP telephony, meeting room AV/ VC systems.
  • Troubleshoot and resolve complex technical problems using various tools and techniques.
  • Install, configure, and maintain hardware components such as servers, workstations, and peripherals.
  • Collaborate with Vendors and internal teams to identify root causes of recurring issues , implement solutions and preventive maintenance and escalation management .
  • Maintain accurate records of IT assets ,user requests and service tickets while supporting user onboarding , training and basic IT awareness .

Job Classification

Industry: Iron & Steel
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Rashmi Group
Location(s): Kolkata

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Keyskills:   Hardware Networking Laptop Support Technical Support Printer Troubleshooting IT Support LAN Troubleshooting Desktop Support Printer Support Hardware Support Hardware Troubleshooting Hardware Installation

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₹ -8 Lacs P.A

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Rashmi Group

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