Social Media Executive @ Vcare Call Centers

Home > Customer Service Executive (Non-voice)

Social Media Executive

Vcare Call Centers
1 - 6 Years
Noida, Gurugram
4 years ago
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Job Description

Job description
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, Linkedin or Instagram etc.
Work on Community portals like Consumer grievance forums.
Reviewing complaints /Post /Blogs of the organization. Compose responses independently and in accordance with processes guidelines.
Work along with team to complete unresolved issues by creating, developing, and implementing an action plan
Provide professional yet personalized experience on all interactions with the customers on Social media and consumer Platforms.
Required Candidate profile
Should be graduate (Any Stream)
Should have excellent writing skills.
Should have minimum 1 year Experience in similar field (Handling Social media accounts)
5 days working with Rotational offs
Should be comfortable with 24*7 Rotational shifts
Having working experience on Zendesk would be preferable but not mandatory.
Should have working Laptop and High speed Internet connection (Wifi or Broadband).
Telephonic Interview's (Monday to Sunday)
E- 25, Sector- 63, Noida
Call HR 9599663***, 8370855***, 8851451***, 9650773***, 9971599***, 8383858***

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Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Social Media Executive

Contact Details:

Company: Vcare Call Centers
Location(s): Noida, Gurugram

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Keyskills: Social Media Social Media Executive Social Media Analys Social Networking Content Writer Creative writer Content Creation Customer Suppor

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Vcare Call Centers

Vcare Call Centers India Pvt. Ltd Vcare Corporation specializes in developing innovative and cost- effective software solutions that help its clients in achieving desired results. We, at Vcare, don't just work for customer satisfaction but for their elation. We provide flexible, scalable and sec...

Social Media Executive @ Vcare Call Centers

Home > Customer Service Executive (Non-voice)