Inside Sales Specialist I SAAS
- Concentrix
- 3 - 8 years
- Noida, Gurugram
- 8 hours ago
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Job Description
Designation:
ROLE: Specialist Customer Acquisition
LOCATION: Gurugram
YEARS OF EXPERIENCE: 3+ years
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations
Role and key responsibilities:
As a Customer Acquisition Specialist, youll play a critical role in convincing organizations across India to adopt our clients AI technologies. You will engage outbound prospects across SMB, mid-market, and enterprise segments, spanning across various industries. Youll engage directly with senior technical and strategic personas and be responsible for generating qualified opportunities and moving them through the funnel until conversion for our clients AI technology portfolio, which includes Advanced content intelligence and safety technology, Generative AI personalization and creative automation platform, and Digital human and virtual avatar technology. Youll begin your journey on-site in office, and once you are fully ramped and consistently performing, you will gain the flexibility to transition into a remote or hybrid model.
- Conduct high-volume outbound prospecting (calls, emails, LinkedIn) to generate qualified B2B leads.
- Engage and develop interest with senior technical and strategic leaders (CTO, CPO, Head of Engineering, AI/ML leaders).
- Position our clients AI product portfolio aligned to each prospects industry needs.
- Create strong first impressions through consultative discovery and high-value conversations.
- Qualify prospects thoroughly and manage them through the funnel until conversion.
- Manage pipeline with accurate notes, activity, and forecasting.
- Research accounts and personalize outreach using insights from public sources, news, hiring patterns, and product activity.
- Maintain outbound consistency even when facing rejection, showing resilience and adaptability.
- Collaborate closely with sales leads to refine messaging and improve conversion rates.
Execute outreach strategies tailored to geographic and industry segments across India
- Key skills and knowledge:
Early experience or strong interest in B2B prospecting, inside sales, or outbound lead generation.
- Ability to communicate complex value propositions with clarity and confidence to technical and business leaders.
- Curiosity for technology, especially emerging fields like AI, ML, content intelligence, and generative experiences.
- Research-driven mindset for identifying right prospects and tailoring outreach.
- Strong ability to handle objections and adapt messaging in real time.
- Resilience, persistence, and a high-energy approach to outbound outreach.
- Ability to thrive in a fast-paced environment and manage multiple priorities without losing focus.
- Strong listening skills and the ability to ask insightful questions.
- Emotional intelligence when dealing with executives, technical teams, and security stakeholders.
- Excellent organization and follow-through across calls, emails, CRM notes, and sequences.
- A growth mindset and receptiveness to coaching and feedback.
- Previous experience prospecting AI, SaaS, data, or platform technologies.
- Familiarity with buyer personas such as CTOs, Heads of Data, or Platform Engineering leaders.
Experience working with cold lead lists or outbound-only motions.
- Resilience: You remain motivated despite rejection and keep your energy high.
- Curiosity: You ask smart questions and explore each prospects needs deeply.
- Communication: Clear, structured, confident messaging tailored to technical leaders.
- Active Listening: Ability to interpret signals, uncover pain points, and position relevant value.
- Coachability: You learn fast, apply feedback, and continuously improve.
- Organization & Prioritization: Ability to manage outreach sequences, tasks, data hygiene, and time management.
- Executive Presence: Confidence interacting with senior decision-makers and technical stakeholders.
- Objection Handling: Calm, thoughtful responses that shift conversations forward.
- Problem Solving: Identifying prospect challenges and mapping them to AI solutions.
Integrity & Accountability: You own your numbers, your work, and your commitments.
Educational qualification: Graduation
Disclaimer:
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Manager (BDM)Employement Type: Full timeContact Details:
Company: ConcentrixLocation(s): Noida, Gurugram
Keyskills: B2B Sales It Product Sales It Solution Sales Saas Sales Negotiation Cross Selling Deal Closure Relationship Building Customer Satisfaction Prospecting IT Sales Lead Qualification IT Hardware Sales Outbound Sales End To End Sales Customer Acquisition
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